Stuck or broken key extraction
When a key snaps off inside the lock or jams and won't turn or come out, we extract it safely using specialised tools — without damaging the lock mechanism wherever possible, so you usually don't need a full lock replacement.
Common causes
- An old, worn or thin key that has weakened over time
- Forcing a key that doesn't quite line up or turn smoothly
- A stiff or partially worn lock cylinder that grips the key unevenly
- Cold mornings, when metal contracts and locks turn less smoothly
- Using the wrong (similar-looking) key by mistake and forcing it in
Smart lock installation
Fitting keyless smart locks — keypad codes, fingerprint, app control or Bluetooth entry — so you can get in without a physical key, and manage who has access without re-cutting keys.
Common reasons people switch
- Tired of rekeying every time a key is lost
- Landlords managing access across multiple properties or tenants
- Giving cleaners, tradespeople or family temporary codes instead of keys
- Wanting an entry log or extra peace of mind
- Upgrading an older home as part of a general security refresh
Deadbolt installation
Fitting a dedicated deadbolt alongside your existing lock for a much stronger second layer of security than a standard spring latch offers on its own.
Common reasons
- Moving into a home or rental that only has a basic spring latch
- Insurance requirements for a compliant deadlock
- Extra protection after a break-in attempt or incidents nearby
- An older door with a worn-out or weak existing lock
- General peace of mind for a front, back or garage entry door
Screen door lock repair
Repairing or replacing the lock and latch mechanism on fly screen and security screen doors, so the door closes and locks properly again.
Common causes
- Lightweight plastic or low-quality latch mechanisms wearing out
- The door frame shifting slightly out of alignment over time
- Pets pawing or scratching at the door to get in or out
- Kids (or adults) slamming the door shut
- Timber or aluminium frames warping slightly with weather changes
Safe opening
Opening safes when you're locked out — due to a forgotten combination, lost key or a fault — with the goal of gaining entry with as little damage to the safe as possible.
Common causes
- Forgotten or misremembered combination
- Flat batteries on an electronic keypad safe
- Lost or misplaced physical key for a key-locking safe
- Inheriting or buying a safe with no known combination
- General mechanical wear or a jammed locking bolt
Car, house, unit & office lockouts
Getting you back in when the key is locked inside the car, or on the wrong side of a house, unit or office door — using non-destructive entry techniques wherever possible, so there's no damage to the vehicle or door.
Common causes
- Keys left in the ignition or on the seat before the car auto-locks
- A door that self-locks (or was locked out of habit) while keys were left inside
- Kids or pets locking a door from the inside by accident
- Rushing out the door for work, school drop-off or deliveries
- A spare set that turned out not to be where you thought